Every user has their own unique username and password that only THEY know.
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You must specify your username and password to login and view activity logs for your Realtime-Spy software. Yes, you can use the Realtime-Spy archive utility in your member's area to download logs from your account for future viewing and saving. Unlike other remote monitoring products, Realtime-Spy does not care if the monitored PC is behind a hardware firewall or router, or if the PC is on a network, cable, or dialup connection.
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No need for IP addresses, port numbers, or directly connecting to the remote PC! Once you start monitoring a computer, your computer and its logs will appear in your webspace! Please wait a few minutes from when the file is first executed for the first sets of logs to appear.
Install Traps on Mac Endpoints
Simply use the password form under the 'Account Management' section in your member's area. This password change will effect remotely deployed Realtime-Spy modules - if you change your password they will no longer update your webspace with logs until you reinstall a new logging module created with your new password.
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Please use the 'Remove Computer' function in your member's area. To access this, select a computer you want to remove from the computer selection screen, then click 'Remove Computer'. Yes, just copy the Realtime-Spy file you configured to your portable drive. If this does not work please contact us to have your password reset.
First you should ensure that the software is still running on the remote PC. If it is not, then re-run the logging module you created to restart monitoring.
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Second, verify that you have not changed your password after creating and installing the module on the target computer. Changing your password will cause the remote module to be unable to access your log storage account. If you are unable to uninstall the computer via your member's area It is advised you first run the stop-rts. The admin commands can take a few moments to take affect and will only work as long as the remote computer is online and active.
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When a command complete the 'command pending' message will vanish, signifying the command was received and executed. To circumvent this you can zip up the.
You can also place the. Some antivirus or antispyware may interfere with Realtime-Spy's installation and operation. To generate the installation package you must be assigned a role which enables the Installation Package privilege. Otherwise, this feature is disabled hidden completely from view or read-only. Use the following instructions to create and install the package directly on the endpoint:. When the installation package is available, the ESM Console displays a new record in the Installation Package table indicating the time the package was created and a link to Download the installation package.
SMART 1.1.0 Release
The log message indicates whether the ESM Console successfully generated the package. To install Traps for Mac on the endpoint using the installation package:. You must have administrative privileges on the endpoint to perform this step.